Return & Refund Policy

Our products are fully warranted against defects in materials and workmanship for a limited period. 

If you encountered any product defects, you may refer to the following return & refund policy:

  • Defects Items purchased online can be returned for exchange.
  • Defects  Items purchased must be returned within 7 days of purchase. 
  • You must have an original receipt or packing slip to complete your return.
  • Items must be unused and unwashed and not vandalism by anyhow.
  • Personalized or customized products are not eligible for return, exchange, and/or refund.
  • Items purchased 3rd party or our re-seller must be returned at those locations and are subject to their return policy.

All the Return & Refund can be contact via xenixxbike@gmail.com